To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn and unused.
To proceed with an exchange, please ship the item(s) back to us and include a note with your order number, contact info, address, and the size you would like to exchange for.
Our returns address is:
Country Life Outfitters
202 W 6th St
Panama City FL 32401
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept any returns on sale items or gift cards.
Please return your item(s) to the address listed above, with a note including your order number, contact info, and the reason you would like a refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Need to contact our team?
For additional questions, please contact our customer service team at: firstname.lastname@example.org. Our customer service team is only available M-F during usual business hours.